Privacy Policy

INTRODUCTION

INFORMED MEDICAL DECISIONS, INC., as a provider of internet health care services, is very sensitive to privacy issues. We respect your right to privacy and feel it is important for you to know how we handle the information we receive from you via the Internet. Additionally, our online and offline business practices are in full compliance with the privacy requirements under the Health Insurance Portability and Accountability Act (HIPAA).

This Privacy Policy governs your interaction with the INFORMED MEDICAL DECISIONS website ("Site"), and your registration for and use of INFORMED MEDICAL DECISIONS service. By using this Site, you agree to the collection and use of information as set forth in this Policy. If you do not agree to this Policy, please do not use the INFORMED MEDICAL DECISIONS website.This Policy is the sole authorized statement of our practices concerning the collection, use and protection of your Personal and Family Health Information through the Site. INFORMED MEDICAL DECISIONS reserves the right to modify or amend this Privacy Policy at any time.

INFORMATION COLLECTED BY INFORMED MEDICAL DECISIONS

INFORMED MEDICAL DECISIONS never rents, loans or otherwise discloses your contact information except in those limited circumstances as may be required by applicable law. We may contact you in the future to determine your satisfaction with our services and to share new service offerings.

Non-Personal Information

If you do not use the tools, features or services offered on or through the Site, the only information INFORMED MEDICAL DECISIONS collects will be Non-Personal Information (i.e., information that is not traceable back to you and cannot be used to identify you). Non Personal Information includes information such as the web pages that you have viewed through the use of Cookies (i.e., small data files that are stored on the hard drive of a computer used to view websites that are accessible only by the party or site that placed the Cookie on the hard drive.).

Your Online Preferences Regarding Cookies

INFORMED MEDICAL DECISIONS uses "cookie" technology to obtain usage information from our online visitors. You may disable your cookie information by adjusting your browser preferences on your personal computer at any time. Cookies do not identify a specific user and are not used by INFORMED MEDICAL DECISIONS to collect any personal information or behavior that would identify you.

In order to provide the best possible service and relevant information to you, we use cookies and aggregate non-personally identifiable information and usage patterns to:

  • Track resources and data accessed on the Site per visitor
  • Record general Site statistics and activity
  • Assist users experiencing Site problems
  • Improve our Site and services

Personally Identifiable Information and Personal and Family Health Information

If you choose to schedule a telephone consultation with an INFORMED MEDICAL DECISIONS genetic counselor, we require you to submit Personally Identifiable Information (such as your name, home address, telephone number and email address) as well as Personal and Family Health Information. You are responsible for providing accurate Personally Identifiable Information as well as Personal and Family Health Information to INFORMED MEDICAL DECISIONS. Inaccuracies in any of the information you provide may directly affect the cancer risk, genetic test, and medical management information you receive through INFORMED MEDICAL DECISIONS' telephone genetic counseling process and may affect our ability to contact you in the future. Most importantly, your preferred contact email address should be kept current, because that is the primary manner in which INFORMED MEDICAL DECISIONS will communicate with you.

PROTECTING YOUR CONFIDENTIAL INFORMATION

This Site employs advanced technology (encryption provided through an SSL certificate) which aims to secure all of your interactions with INFORMED MEDICAL DECISIONS. We have taken precautionary measures to make any information received from online visitors as secure as possible against unauthorized access and use. We do not sell or share your personal identifying information.

However, it may be necessary for us to provide your information to contracted external contractors in order to respond to your inquiries and to provide you with services on our behalf. They may only use the information provided for the specified use and project, and they are subject to the same privacy and confidentiality obligations as INFORMED MEDICAL DECISIONS.

PHYSICAL STORAGE AND PROTECTION OF YOUR DATA

We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our Site.

SAVING PERSONAL AND FAMILY HEALTH INFORMATION

As a service to the users of this Site, you may save partially-completed personal and medical history information and return to the Site at a later time to complete this information. In order to save this information, you will need to provide us with a unique password created by you.

In order to facilitate the genetic testing process, you are required to provide us with Personally Identifiable Information including health insurance details and your preferred e-mail and telephone contact information. INFORMED MEDICAL DECISIONS uses this Personally Identifiable Information as well as the Personal and Family Health Information you provide to us in order to facilitate the test order by your health care provider and to send you the test kit that you will need to conduct a specific genetic test.

DELETING YOUR PERSONAL AND/OR FAMILY HEALTH INFORMATION

If you want to delete your Personally Identifiable Information and/or Personal and Family Health Information from our systems or update the information that you have provided to us, you can email us at IHHelp@informeddna.com. Keep in mind, however, that there will be residual information that will remain within INFORMED MEDICAL DECISIONS databases, access logs and other records, which may or may not contain such Personally Identifiable Information and/or Personal and Family Health Information. INFORMED MEDICAL DECISIONS reserves the right, from time to time, to re-contact former customers or users of this Site.

OUR ONLINE COMMUNICATION PRACTICES

E-Mail Correspondence - from INFORMED MEDICAL DECISIONS to you

Informed Medical Decisions sends the following types of information electronically to your preferred e-mail address:

  • password reset requests,
  • invitations to participate in satisfaction and outcome surveys related to our services, and
  • billing information, including invoices and collection notices.

E-mail Correspondence - from you to INFORMED MEDICAL DECISIONS

This Privacy Policy does not fully protect you when you send Personally Identifiable Information, Personal and Family Health Information, other information, feedback, suggestions, business ideas, or concepts to INFORMED MEDICAL DECISIONS by email .If you want to keep this information strictly private, do not send it to INFORMED MEDICAL DECISIONS in an email message. INFORMED MEDICAL DECISIONS makes every effort to respond to emails within 48 business hours. However, this is not a guarantee.

DISCLOSURE OF YOUR PERSONAL AND/OR FAMILY HEALTH INFORMATION

This Privacy Policy serves as notice that INFORMED MEDICAL DECISIONS collects Personally Identifiable Information and Personal and Family Health Information in the manners described above. Except as set forth in this Privacy Policy or as specifically agreed to by you, INFORMED MEDICAL DECISIONS will not disclose any Personally Identifiable or Personal and Family Health Information it gathers from you on our Site. INFORMED MEDICAL DECISIONS will only release Personally Identifiable or Personal and Family Health Information to third parties: (a) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; or (b) in special cases, such as a physical threat to you or others. In the event that we are legally compelled to disclose your Personally Identifiable Information or Personal and Family Health Information to a third party, we will attempt to notify you unless doing so would violate the law or court order. We cooperate with law enforcement agencies in identifying those who may be using our servers or services for illegal activities. We also reserve the right to report any suspected illegal activity to law enforcement individuals or entities for investigation or prosecution.